marnanightingale: (every other inch a lady)
[personal profile] marnanightingale
(With thanks to [livejournal.com profile] nindulgence for the image of meta as a sort of very very slow game of whack-a-mole)

So I said awhile back that I might write something about passive-aggressive behaviour.

Specifically, passive-aggressive behaviour in the context of recent discussions about "niceness" in fandom, because, you know, inevitably it comes up in these discussions.



First of all, some things that passive-aggressive behaviour is not:

Passive-aggressive behaviour is not, in fact, nice. Nor is it polite, or kind, or any other good thing.

Passive aggressive-behaviour is not a group or social behaviour. It is not a characteristic of Brits, US Southerners, Canadians, Women, or any other group. It is an individual problematic behaviour which can be expressed through any set of cultural norms.

Passive-aggressive behaviour is not a high degree of concern for manners or formality or a thin skin or a desire to avoid giving hurt or offence.

Passive aggressive behaviour is not any refusal to engage with a person on the terms they demand -- with apologies to the "I'd rather people just insult me to my face" crowd, I'm sorry, but even to make you feel happy and comfortable, both in themselves things I acknowledge as valid, I'm not tossing several years of anger management therapy out the window. 'Cause really, that was NO FUN and I'm not doing it again.

Passive-aggressive behaviour is also not easily and simply detectable, especially online.

Passive-aggressive behaviour is the term used to describe behaviour that is passive in expression but is aggressive or malicious in intent.

In other words,

1) In order to know that somebody's behaviour is passive-aggressive, you need some evidence as to the intention behind it. Just seeing how they behave in a single interaction isn't enough. Maybe they really DON'T care.

2) The behaviour must be a) an active and dishonest attempt b) to give a misleading impression c) to your detriment or somebody else's.

3) People being polite to your face is in fact not definitive evidence that they are being nasty about you behind your back, even if they are known to disagree with you. Maybe they are also being polite about you behind your back. Maybe they are being less tactful but just as kind. Maybe, and this is in fact very likely, maybe they aren't talking about you at all.

All that said, you know what? Passive aggressive behaviour is a real and a bad thing, that can do real and lasting damage to relationships and communities.

Fortunately, there is a fairly simple way to deal with it. Not easy. It can actually be very hard. Just simple:

Take people at their word.

No, seriously. That's it. Took me YEARS to learn, and even more years to realise just how well it works, but that's it. It's not EASY, but it is simple. Passive aggressive behaviour depends, for its success, on co-opting you, and you don't actually have any obligation to play.

And here's the best bit; you don't have to KNOW it's passive aggressive behaviour for it to work. Because taking people at their word is, withal, a good thing, usually.

Consider the possible event trees:

A) They are in fact being knowingly and wilfully passive aggressive: well, they're screwed, aren't they? They said they'd be happy to sit there in the dark, you've left them to it, you haven't been sucked in, and they can go get a candle themselves or not, their choice. Bet they don't try that on you again in a hurry. If they try to tell you later that you should have known, just keep asking them HOW you were supposed to know. As an added bonus, you've made yourself just that least bit less vulnerable to the behaviour in future. It DOES take two, this particular dance of dysfunction; if you can't learn not to go gulping after the bait, real or perceived, no amount of improvement in the people around you is ever going to solve the problem.

B) They're not actually being passive aggressive, they're just indecisive or not thinking clearly. Fine. No problem. They will now find it convenient to clarify their thoughts, and you've given them the space to do so in. You don't have to do backflips, and they can clarify themselves later. Everyone wins.

C) They're actually happy to sit there in the dark. Maybe they're sleepy. Or getting a headache. Or they just don't much care either way, and are happy for you to do what you like about the light. Maybe they actually are terminally mellow. Everyone wins again.

Accusing people of passive aggressive behaviour, on the other hand, is a guaranteed lose. If you're right, you'll never prove it, and they get even more chances to be misunderstood, persecuted and abused.

On the other hand, if you're WRONG, they can't prove that either, and you've just given someone who wasn't actually trying to do you harm a small but real and festering grudge. Rightly, even. There is in fact nothing more annoying than someone insisting you tell them how you really feel when you just did.

Yes, one may smile and smile and be a villain. One may also, just, you know, be in a good mood.

(ETA: I should probably say just to cover my arse that while I can't actually stop anyone from taking this as unlimited license to overliteralise obvious polite social formulae such as 'if you don't mind', if you do that, don't tell 'em I sent you, please.)

Date: 2006-01-06 02:22 am (UTC)
From: [identity profile] thelastgoodname.livejournal.com
Thank you for this attempt to clarify some of the operating behaviors in fandom. Now let's see if anyone takes your suggestions to heart (other than those of us who've already gone the therapy route, whether it took or not).

Date: 2006-01-06 02:37 am (UTC)
From: [identity profile] commodorified.livejournal.com
Oh, fandom and everywhere. "Everything I needed to know about fandom, I learned in the course of avoiding having another marriage go slowly and painfully down the tubes."

Date: 2006-01-06 02:43 am (UTC)
From: [identity profile] thelastgoodname.livejournal.com
Fandom as a dysfunctional relationship: that's a little too apt, isn't it.
From: [identity profile] commodorified.livejournal.com
Fandom IS pretty much a huge, loosely-linked, sprawling series of relationships, really. And we all bring our own bits of dysfunction with us.

OTOH, also our own bits of health, so.




Date: 2006-01-06 03:02 am (UTC)
From: [identity profile] thelastgoodname.livejournal.com
I suppose I tend to regard most relationships as functional in the strictest sense of the word, and as different from actively dysfunctional (again, in the strict sense; not functioning).

But as you say: yes.

Date: 2006-01-06 05:14 am (UTC)
From: [identity profile] commodorified.livejournal.com
I think we may be agreeing in ever more detail :)

Re: A swift and egregious non sequiter

Date: 2006-01-06 04:25 am (UTC)
From: [identity profile] carbonelle.livejournal.com
First, let me be slightly less of a twit by assuring you that "Take people at their word" was something like a body-blow to the brain. Also, analysis: Fabu.

So.

Here's the thing: Everytime I see that icon above, (as opposed to just the quote*) I wonder: What's the story behind it? Would you care to explicate? I'm assuming it's something fannish, but if personal, never mind. Not the time or place and all that.


*The quote itself never made much sense to me: After all, I can imagine, say, Dear Friend X falling off her meds and joining a revolutionary group that plans A Better Brighter 9/11. And I can imagine X confiding the same to me, and me going off and either (a) Quietly organizing an intervention or (b) Turning her over to the Powers that Be, depending on the circs. When it gets down to betraying one's country or one's friend, unless either one is completely appalling, all the options suck.

Re: A swift and egregious non sequiter

Date: 2006-01-06 04:53 am (UTC)
From: [identity profile] commodorified.livejournal.com
Semi-fannish.

It's a quote from EM Forester, and it was quoted in Cambridge Spies, which I rather suspect you would dislike, but maybe not.

I appreciated it because it took four people I despise (MacLean, Philby, Burgess and Blunt), and made them human and likeable and even men one might cry for and STILL showed that -- and how -- they became evil by a remarkable small twisting of a great many good things about them.

One might say that the use of the quote was a masterpiece of irony, in context. It reverberates through the story.

When it gets down to betraying one's country or one's friend, unless either one is completely appalling, all the options suck.

Yes.

I use it to remind me that both tribalism AND nationalism have their limitations, and there aren't any easy answers, if that makes sense.

Sort of the extreme Cliff's notes of Shards? hits many of the same places for me.

Re: A swift and egregious non sequiter

Date: 2006-01-06 05:15 am (UTC)
From: [identity profile] carbonelle.livejournal.com
Ah, thankee!

It was like a miniature movie, and intrigued me.

Legitimate conflicting loyalties do make for the most frightful tragedies, don't they? Great literature and horrible life.

Date: 2006-01-06 05:47 am (UTC)
From: [identity profile] bibliofile.livejournal.com
Fandom as a dysfunctional relationship
That works in more than one way, too. Me, I find that it can explains a lot to think in terms of "fandom of origin" issues, too.

Taking people at their word? Revolutionary. I once worked at a company where they did not only that, but it was policy to give people the benefit of the doubt. It was one of the best places I've ever worked.

[Here via link from [livejournal.com profile] janetmiles]

Date: 2006-01-08 08:45 pm (UTC)
From: [identity profile] mmebahorel.livejournal.com
Sorry, saw your icon and had to squee because Slings and Arrows, yay!

Did you get to see Paul as Hamlet in 2000? Just curious.

Date: 2006-01-06 02:29 am (UTC)
melusina: (Default)
From: [personal profile] melusina
::wild applause::

May I link to this in my journal?

Date: 2006-01-06 02:38 am (UTC)
From: [identity profile] commodorified.livejournal.com
*bows* Glad it makes sense to someone other than me, and absolutely!

Date: 2006-01-06 02:33 am (UTC)
From: [identity profile] rach74.livejournal.com
Definitely a really good approach A fire can't spread without oxygen.

(deleted comment)

Date: 2006-01-06 02:42 am (UTC)
From: [identity profile] rach74.livejournal.com
Yes, snaffle away :)

I know you're not blaming the victim- it's just about trying to safeguard your own sanity :)

Date: 2006-01-06 02:42 am (UTC)
From: [identity profile] commodorified.livejournal.com
Yeah. And -- good analogy, mind if I snaffle it and expand a bit?

I'm NOT blaming the victim here. I'm just saying, hey.

Stop, Drop and Roll, you know?

Date: 2006-01-06 02:40 am (UTC)
From: [identity profile] svilleficrecs.livejournal.com
So very very right. Taking someone at their word is simple, effective, and fair. Mind if I link up in my LJ?

Date: 2006-01-06 02:43 am (UTC)
From: [identity profile] commodorified.livejournal.com
I do not mind at all.

Date: 2006-01-06 02:50 am (UTC)
From: [identity profile] countrycousin.livejournal.com
Sounds good. *pounds advice firmly into dense skull* Hopefully, I'll recall it the next time I need it. Thanks.

Date: 2006-01-06 02:51 am (UTC)
From: [identity profile] nolivingman.livejournal.com
Fandom and work and life became easier and happier for me once I started assuming poor communication or indifference or just plain cluelessness in situations where I used to start with the assumption of malice. Occam's Razor should be applied way more than it is.

Date: 2006-01-06 02:58 am (UTC)
From: [identity profile] janetmiles.livejournal.com
Useful and thoughtful. Since you have given permission to others to link, may I reasonably assume that you wouldn't mind if I linked? (Since it's an assumption, I won't unless you say it's okay.)

Date: 2006-01-06 03:00 am (UTC)
From: [identity profile] commodorified.livejournal.com
Carry on, and so may anyone else who cares to.

Date: 2006-01-06 03:04 am (UTC)
From: [identity profile] meletor-et-al.livejournal.com
definitely yes. definitely, definitely yes.

Date: 2006-01-06 03:10 am (UTC)
branchandroot: oak against sky (Default)
From: [personal profile] branchandroot
Goodness, yes. A little more precision of thought and speech would help a lot, on most fandom arguments. *considers* You know, I really do have to get around to finishing that post about the difference between "nice" and "kind". Not to mention the similar difference between "mean" and "honest".

Date: 2006-01-06 03:27 am (UTC)
From: [identity profile] gryphons-lair.livejournal.com
I'd be very, very interested in reading that, if/when you do write it.

Date: 2006-01-07 07:46 pm (UTC)
branchandroot: oak against sky (Default)
From: [personal profile] branchandroot
As the readers command. *grins* It's posted.

Date: 2006-01-06 03:30 am (UTC)
From: [identity profile] commodorified.livejournal.com
*nods* Someone pointed out once -- Peg Bracken, I think -- that too-scrupulous adherence to 'Is it true? Is it kind? Is it necessary?' sort of leaves you restricted to 'excuse me nice person, I seem to be drowning, would you mind tossing me that floatation device', but they're still questions worth asking...

Date: 2006-01-07 05:17 am (UTC)
From: [identity profile] torrain.livejournal.com
I imagine that unless you have a terribly bad opinion of the person, the answer to all three is yes, since they'd doubtless feel awful if they found out they *could* have tossed you the flotation device and didn't.

I confess to a preference for Miss Manners, who points out that there are certain circumstances in which etiquette may be eschewed. Potentiall life-threatening problems are one of them.

Date: 2006-01-07 05:28 am (UTC)
From: [identity profile] commodorified.livejournal.com
Oh, precisely. No, she was arguing that that was the only sentence she could think of offhand which unarguably DID fit all three criteria.

Date: 2006-01-06 12:06 pm (UTC)
From: [identity profile] nolivingman.livejournal.com
I always say that I try to be kind, but am not always nice, so I would be interested in this as well.

Date: 2006-01-07 07:47 pm (UTC)
branchandroot: oak against sky (Default)
From: [personal profile] branchandroot
Just posted it now.

Date: 2006-01-06 03:14 am (UTC)
ext_3545: Jon Walker, being adorable! (Default)
From: [identity profile] dsudis.livejournal.com
I have actually always been very good at taking people at their words, and less so at believing I'm in the right when they tell me I should have known better than to do so. But I'm working on it. *g*

Date: 2006-01-06 03:20 am (UTC)
From: [identity profile] gryphons-lair.livejournal.com
An innate tendency to be literal-minded can be very useful sometimes, can't it?

Mind, there are also times it can cause one no end of trouble...

Date: 2006-01-06 03:42 am (UTC)
From: [identity profile] cionaudha.livejournal.com
Include me in both the "literal-minded" and "terminally mellow" camps.

This post is an eye-opener for me: is this something people order their lives by? Because it sounds exhausting, both for the reader-between-lines and the passive-aggressive. Are they strategies learned from odd family interplay, or is it even more fundamental than that?

Date: 2006-01-06 09:26 am (UTC)
cleverthylacine: a cute little thylacine (Default)
From: [personal profile] cleverthylacine
Reading between lines is something one has to do in a lot of families, and passive-aggression is often learned in situations where it's not safe to be openly aggressive.

Date: 2006-01-06 03:04 pm (UTC)
From: [identity profile] cionaudha.livejournal.com
God, that's depressing.

Have I lived these 41 years on a completely different planet? I like my planet. Things make sense here.

Just for the record, for anyone reading any post of mine ever: if I'm sayin' it, I'm meanin' it, unless there's obvious sarcasm or a winky-face. If I'm asking you a question, I'm genuinely curious and not looking to call you into doubt or insinuate my superiority, or whatever games may be suspected to lurk behind my words. O__O

Date: 2006-01-06 12:59 pm (UTC)
wychwood: a cross in a circle, coloured to resemble a Saxon gold-and-garnet disc brooch (WW - gold and garnet)
From: [personal profile] wychwood
See, that's a genius solution. And I should definitely remember it next time the situation arises.

(I have one friend who has finally been trained out of passive-aggression and into actual overt "telling people when she is angry", and it's fantastic. It's so much easier to deal with!)

Date: 2006-01-07 10:44 pm (UTC)
From: [identity profile] commodorified.livejournal.com
*nods* In that case, it's a positive favour you're doing her by taking her at face value; reward the behaviour that makes both of you happier and healthier, and gently help her stay off the behaviour that doesn't, and all without putting yourself in a position where you are either enabling her (by rewarding passive-aggression) OR coercing her (by attempting to define it for her and punishing it).

I am all about the non-coercive interventions.

Date: 2006-01-07 12:17 pm (UTC)
From: [identity profile] galadhir.livejournal.com
Heh, I learned this when I decided that I was going to take my father's 'don't buy me anything for Christmas' at face value, and didn't. Of course, I then had to live through the 'I didn't get anything for Christmas, I'm so sad, nobody loves me, especially not my children' reaction.

If you care about people it's sometimes hard to let them sit in the dark without a candle when you *know* they want you to bring one, but are just saying something different. But that doesn't mean I don't agree. In the end you have to bring the candle because you want to, not because you've been bullied into it.

But that's families where you can't get away from them. In fandom it's easier to assume everyone means what they say until proven otherwise.

Date: 2006-01-07 02:50 pm (UTC)
From: [identity profile] lexin.livejournal.com
if you can't learn not to go gulping after the bait, real or perceived, no amount of improvement in the people around you is ever going to solve the problem.

Too right...it has taken me a long time to learn this in interactions with my mother, but after 30+ years, I'm beginnig to get there.

Date: 2006-01-07 03:52 pm (UTC)
ext_7787: (Default)
From: [identity profile] gnatkip.livejournal.com
Came here from [livejournal.com profile] metafandom. Excellent points. This is something that, knock wood, I haven't yet encountered in fandom. But IRL, it's one of those lessons that I keep being taught over and over again because I haven't caught on yet.

I especially like this: "If they try to tell you later that you should have known, just keep asking them HOW you were supposed to know." Yes.

Here via metafandom

Date: 2006-01-07 07:31 pm (UTC)
From: [identity profile] gwynfyd.livejournal.com
Several years ago, I got involved in a philosophical discussion on a mailing list. It was a discussion about world views, not something personal. I did research to back up my side. I was polite. The people I was arguing with ignored everything I said, and kept telling me I was wrong and they were right, and asking how dare I argue with them, when they were scientists, and objective, and I was badly educated and wrong. When I pointed this out, they told me -- and I quote -- "We're sick of your passive aggressive bullshit!" Exact words.

Re: Here via metafandom

Date: 2006-01-07 10:38 pm (UTC)
From: [identity profile] commodorified.livejournal.com
*nods* Amazing how effective it can be as a means of delegitimating an argument -- and yet, very often it's coming from people who are themselves oh-so-sensitive to perceived deligitimation.

I've had similar experiences, and, like you, haven't forgotten them. It tends to stick, that sort of thing.

Date: 2006-01-07 08:12 pm (UTC)
msilverstar: (billy-viggo Narita)
From: [personal profile] msilverstar
That's pretty much my philosophy, and it makes my life easier. Once in a while, I'm hurt because someone really is being nasty, but mostly I avoid hurt, when people are just being clueless or odd.

Date: 2006-01-10 06:33 pm (UTC)
From: [identity profile] nindulgence.livejournal.com
I have no idea what prompted this post but it all sounds very reasonable. Even in RL, defusing a passive-aggressive question or comment by replying as if it were posed in good faith is an excellent strategy.

Also, I am squeeing at your partaking in the whack-a-mole fun (and, in fact, your wording here has inspired me to add a new interest to my userinfo *g*).

~

Date: 2006-01-17 10:34 pm (UTC)
From: [identity profile] commodorified.livejournal.com
Even in RL, defusing a passive-aggressive question or comment by replying
as if it were posed in good faith is an excellent strategy.


Meant to answer this sooner.

It is, it's very effective. But also, I live with someone who, for various reasons, is kind of a chronic overinterpreter.

Which can lead to a point in an exchange where he's saying "are you SURE you're not mad at me?" and I'm saying "well, I WAS SURE..." :)

We've gotten much better. But it's made me decidedly sensitive to the aggravation of having it ASSUMED that one is being passive-agressive or otherwise dishonest, when you do in fact mean what you say.



Date: 2006-01-12 02:49 am (UTC)
From: [identity profile] sofiandos.livejournal.com
Good advice. I think "all relationships are dysfunctional" is going to become my new mantra.

Date: 2006-02-01 03:32 pm (UTC)
From: [identity profile] randomblade.livejournal.com
Interesting. I have always functioned according to two deeply held assumptions. First, that it is best to take people at their word(s). Secondly, that people are at large, generally quite stupid.

Date: 2006-07-16 04:50 pm (UTC)
From: [identity profile] raven-oreilly.livejournal.com
*Claps* I wrote a rant like this once and got pounced upon by a passive-aggressive friend. No fun. Hope you haven't had that same experience. ^^

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